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Product pricing formula for online stores

Work your price up from real costs: landed cost, shipping, the ad cost to win the order, the profit you want, and the fees and refunds taken off the top.

The formula

Price = (landed cost + shipping and packing + expected ad cost per order + target profit per order) / (1 - fees % - refund allowance %)

The top line adds up every cost that comes with one order, plus the profit you want from it. Fees and refunds are a share of the price itself, so they come off the bottom: that is why the total is divided rather than added to.

Worked example

An illustrative product: landed cost $12, shipping and packing $5, you expect ads to cost $15 per order, and you want $8 profit per order. Fees are 3% and you allow 4% for refunds.

($12 + $5 + $15 + $8) / (1 - 0.03 - 0.04) = $40 / 0.93 = $43.01

So $43 is the floor for this product to make $8 an order. Price below it and the profit comes out of the $8 first, then out of your pocket.

Price calculator

Price to charge-
Gross margin (price less landed cost)-
Markup on landed cost-

Markup is not margin

Markup on costMargin on price
50%33.3%
100%50%
200%66.7%
300%75%

A "2x markup" sounds generous until ads, shipping and refunds are counted. Price from the formula above instead of a multiplier.

The usual mistakes

  • Leaving the ad cost per order out of the price, then wondering why sales do not turn into profit.
  • Using the supplier price instead of the landed cost (shipping in, duties, packaging).
  • Treating fees and refunds as flat amounts when they grow with the price.
Free: the Profit Leak Scorecard. Enter your last 30 days and see your break-even CPA, real ad cost per order, net margin and which cost line costs you most. Run the scorecard.

Go further

Find the biggest leak in your margin.

Profit Recovery Checklist

$9 · 30-day refund

A 10-point audit, an interactive tool and a printable PDF, with a contribution margin calculator, for margin, refund and conversion leaks.

Includes a contribution margin calculator to check every product.

Protect margin after the sale.

Store Profitability Starter Kit

$47 · 30-day refund

Five profit templates for margin protection, higher order value and repeat purchases, including a post-purchase layer of 7 email touches, 3 SMS templates and 3 refund prevention scripts.

Questions

What is the formula for pricing a product?

Price = (landed cost + shipping and packing + expected ad cost per order + target profit per order) / (1 - fees % - refund allowance %).

Should the price include advertising cost?

Yes, if you pay for traffic. The ad cost to win an order is a cost of that order, just like the product itself.

What is the difference between markup and margin?

Markup is profit as a share of cost; margin is profit as a share of price. A 100% markup is a 50% margin.